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Craig
Location: Georgia
E-Mail:
Craig
| Objectives: |
My
objective is to continue my career in contact center
management. I am a highly motivated and fast learning individual
who is eager to utilize my solid foundation to become a team player
for your corporation, do my part to continue learning and make a
difference for your corporation and respective clients. |
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| Education: |
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Degree: |
Bachelor of Science, Computer Information
Systems, May 2002, Valdosta State University, Valdosta,
Georgia |
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Honors: |
Dean's List, Hope Scholarship, Eagle Scout,
SITEL Star Nominee, SITEL Corporate employee of the year
nominee |
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Software Skills: |
Windows: 2000, XP; Microsoft: FrontPage, Excel, Word,
PowerPoint, Access, Outlook, Internet Explorer; Adobe
Photoshop; NICE, Qfiniti, ICOMS, eTrack, eTimes, IEX,
TCS, Symposium, Siebel, Portal, Paymentech, Visions, I2k, eCARS, ACSS, WBST,
Remedy, Avaya CMS, T-Metrics, Symon, Samson. |
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Computer Skills: |
Network setup and troubleshooting; software installation;
hardware installation; Advanced knowledge of Microsoft Office
Suite |
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Programming Skills: |
JAVA, VB, HTML, XHTML, JavaScript, CSS |
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Other Skills: |
Organization, Motivating, Tracking and generating Reporting
from switch exports and in excel, Decisive, leadership ability
to drive results, DDI essentials trained |
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Employers: |
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*Note: A complete formatted
Resume, Contacts, and References are available upon
request |
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