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Craig

Location: Georgia

E-Mail:  Craig

 

Objectives:

 

My objective is to continue my career in contact center management.  I am a highly motivated and fast learning individual who is eager to utilize my solid foundation to become a team player for your corporation, do my part to continue learning and make a difference for your corporation and respective clients.

   
Education:  

Degree:

Bachelor of Science, Computer Information Systems, May 2002, Valdosta State University, Valdosta, Georgia

Honors:

Dean's List, Hope Scholarship, Eagle Scout, SITEL Star Nominee, SITEL Corporate employee of the year nominee

Software Skills:

Windows: 2000, XP; Microsoft: FrontPage, Excel, Word, PowerPoint, Access, Outlook, Internet Explorer; Adobe Photoshop; NICE, Qfiniti, ICOMS, eTrack, eTimes, IEX, TCS, Symposium, Siebel, Portal, Paymentech, Visions, I2k, eCARS, ACSS, WBST, Remedy, Avaya CMS, T-Metrics, Symon, Samson.

Computer Skills: Network setup and troubleshooting; software installation; hardware installation; Advanced knowledge of Microsoft Office Suite

Programming Skills:

JAVA, VB, HTML, XHTML, JavaScript, CSS

Other Skills:

Organization, Motivating, Tracking and generating Reporting from switch exports and in excel, Decisive, leadership ability to drive results, DDI essentials trained

   
Employers:  
 

 

 

 

 

*Note:  A complete formatted Resume, Contacts,  and References are available upon request